If you just can't seem to find the perfect pair of shoes to match an outfit, or for that special occasion, our Made-To-Order (MTO) service is for you.

Our Made-To-Order (MTO) service allows you to customise a pair ballet flats, loafers or pumps in a much wider range of colours and sizes, compared to our stock models.

Each pair is customised according to the unique specifications and preferences selected by you during your fitting appointment.

Choose from a range of almost 100 different leather and fabric options to design your unique, one-of-a-kind pair of shoes.

Range of sizes available under our MTO service:

  • Ballet flats & loafers are available in sizes EU 33 to EU 46 (incl. half sizes)
  • Pumps are available in sizes EU 34 to EU 43 (incl. half sizes)

You’re even able to mix and match two different sizes or widths for both your left foot and right foot respectively if required.

Our MTO service is only available to customers who are based in Singapore, or who attend our overseas trunk shows.

If you would like to purchase a pair of MTO shoes but are unable to visit our boutique for a fitting appointment, please purchase an "Advance Purchase MTO Shoe" from our online store and we'll arrange for a complimentary rental fitting kit to be sent to you.

If you would like to book an appointment at the Palola boutique for our Made-To-Order service, please email us at info@palola.co, or WhatsApp us at +65 9611 4134.

Palola Made-To-Order Service for Ballet Flats, Loafers and Pumps