Palola stock footwear is available in sizes EU 35 to EU 41, and half sizes are available as well.

Please refer to the 'Size & Fit' tab on each product page for more information about sizing conversions.

Under our Made-To-Order and Group Made-To-Order services, we are able to make shoes as small as EU 33 and as large as EU 45.

Palola shoes fit true to size, so take the usual size that you wear on other European brands. 

Palola shoes also fit the same across the various shoe types.

Eg. if you are a size EU 37 on our ballet flats, you will be a size EU 37 on our loafers, pumps and slides.

Yes, we ship worldwide from Singapore via FedEx, to ensure that your items arrive promptly and in good condition.

Domestic Orders

We offer free shipping within Singapore with a minimum purchase of 50 Singapore Dollars (SGD).

For purchases below 50 Singapore Dollars (SGD), we charge a flat rate shipping fee of 5 Singapore Dollars (SGD).

For all domestic orders, your items will arrive within 3 to 5 business days of placing your order.

International Orders

We offer free shipping to Australia with a minimum purchase of 198 Singapore Dollars (SGD).

For purchases below 198 Singapore Dollars (SGD), we charge a flat rate shipping fee of 50 Singapore Dollars (SGD).

We offer free shipping worldwide with a minimum purchase of 300 Singapore Dollars (SGD).

For purchases below 300 Singapore Dollars (SGD), we charge a flat rate shipping fee of 50 Singapore Dollars (SGD).

For all international orders, your items will arrive within 5 to 7 business days of placing your order.

Upon dispatch, you will receive a shipping reference to track the status of your delivery.

Singapore

We ship directly from Singapore. No duties or taxes will be charged when shipping within Singapore.

Rest of World

We ship DDU (Delivery Duties Unpaid) to all other countries outside Singapore. As the purchaser, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your delivery from customs on arrival to your country or region. Palola is unable to advise or predict the amount. Please contact your local customs office for further information before placing your order.