Terms & Conditions (GMTO)
Terms & Conditions:
- GMTO shoes are only available to customers based in Singapore and existing international customers who are familiar with our shoe sizing
- For existing customers who are familiar with our shoe sizing, please email us or drop us a WhatsApp message to confirm that you'd like us to make your GMTO shoes in the same size and width as your most recent order
- For new customers based in Singapore who have purchased a GMTO shoe online, we will contact you to book a fitting appointment at our boutique to select the correct size and width for your GMTO shoes
- For new customers based in Singapore who have purchased a GMTO shoe online but are unable to come down to our boutique for a fitting appointment, please let us know and we will arrange for a complimentary 24-hour fitting kit to be sent to you so that you can select the correct size and width for your GMTO shoes
- Fitting appointments at our boutique are available from Tuesdays to Saturdays, 11am to 5.30pm
- Turnaround time for a pair of GMTO shoes is 4 weeks from the date of your fitting appointment
- Due to the customised nature of a GMTO shoe, all GMTO shoes sold are not eligible for exchanges or refunds