Terms & Conditions (GMTO)

Terms & Conditions:

• GMTO shoes are only available to customers based in Singapore and existing international customers who are familiar with our shoe sizing
• For existing customers who are familiar with our shoe sizing, please email us or drop us a WhatsApp message to confirm that you'd like us to make your GMTO shoes in the same size and width as your most recent order 
• For new customers based in Singapore who have purchased GMTO shoes online, we will contact you to book a fitting appointment at our boutique to select the correct size and width for your GMTO shoes
• For new customers based in Singapore who have purchased GMTO shoes online but are unable to come down to our boutique for a fitting appointment, please let us know and we will arrange for a complimentary 24-hour fitting kit to be sent to you so that you can select the correct size and width for your GMTO shoes
• Fitting appointments at our boutique are available on:
  Tuesdays to Thurdays, 11am to 7.30pm
  Fridays and Saturdays, 12pm to 4.30pm
• Turnaround time for GMTO shoes is 4 weeks from the date of your fitting appointment
• Due to the customised nature of GMTO shoes, all GMTO shoes sold are not eligible for exchanges or refunds