Terms & Conditions:

  • GMTO footwear is only available to customers based in Singapore and existing international customers who are familiar with our sizing
  • For new customers based in Singapore who have purchased GMTO footwear online, we will contact you to book a fitting appointment at our boutique
  • For existing customers who are familiar with our shoe sizing, please drop us an email or WhatsApp message to confirm that you'd like us to make your GMTO footwear in the same size and width as your most recent order 
  • Fitting appointments are only available by appointment, so please drop us an email or WhatsApp message to book an appointment before visiting our boutique
  • Turnaround time for GMTO footwear is 4 weeks from the date of your fitting appointment
  • Due to the customised nature of GMTO footwear, all GMTO footwear sold is not eligible for exchanges or refunds